Note: In cases where content requires that subtitles be burned in (common for PGS or VOBSUB subtitles and sometimes required for other subtitle formats in some Plex apps), it is not possible to use hardware encoding. Tip!: Making sure your content uses either H.264, H.265, or MPEG 2 will allow you to make the most of your NVIDIA SHIELD. VC-1, Xvid, VP9, etc.) then the SHIELD will have reduced performance in cases where transcoding is necessary. If your content is in another source format (e.g. This means that if your media uses one of the above three formats, then the NVIDIA SHIELD will be able to make full use of hardware acceleration for transcoding. The following video compression formats are supported for hardware decoding on the SHIELD: When content needs to be transcoded, the server will also need to decode the video stream before transcoding it. The NVIDIA SHIELD supports hardware accelerated H.264 encoding. When Plex needs to transcode video to be compatible for an app or device, it always transcodes video to H.264. Transcoding What formats does the hardware transcoding support? Due to the nature of the device, there are a few things which might affect how you use the server, so you should be aware of them. Bought the pro version and no longer have issues.Plex Media Server running on NVIDIA SHIELD is a full-fledged server. Needless to say I was very deep into this trying to resolve this. That was 2 years ago, but here is the same issue being reported on the Plex forums 4 days ago. Here is an Nvidia forum post with an employee confirming that they have been working with Plex directly to try and fix the issue citing memory issues. Nearly every link here on the first page describes the issue and indicates swapping for the Pro model is the only 'fix'. Can also confirm that the moment it was switched out with a pro the issue was not present with no other changes on my end. It's pretty well documented it's an issue with the tube but it really is an edge case with high bitrate 4K content (typically in the 70-80gb file range). The Plex client itself would be near frozen trying to stop/pause the movie. Things will play fine for a while, but will eventually stutter.

Verified multiple times that it was all direct with no transcode. Your plex server may be trying to transcode the 4k stream and can't keep up, hence the stuttering/buffering.ĭefinitely not a transcoding issue.

Nvidia shield tv pro plex